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Direct Line · Cape Town Studio

GET IN TOUCH WITH OSEVEY.

Have a question about hoodie sizing, custom campus collection points, wholesale orders, or drop releases? Our Western Cape team answers promptly.

DIRECT CHANNELS

Reach out through your preferred platform. For instant order status and urgent sizing queries, WhatsApp is our quickest channel.

Direct WhatsApp Hotline
+27 (0) 71 892 4500
Average response under 30 mins
Official Support Email
support@osevey.co.za
Inquiries, billing & wholesale
Studio & Campus Base
Cape Town, Western Cape
UWC & CPUT Campus Drop Points
Operating Hours
Mon – Sat: 08:00 – 18:00 (SAST)
Sunday: Drop releases & packing
Open WhatsApp Chat

SEND AN INQUIRY

Fill in the details below and we will get back to you within 2 hours.
Local Distribution

CAMPUS COLLECTION HUBS

Cape Town & Nationwide
UWC (University of the Western Cape)
UWC (University of the Western Cape)
Student Centre & Residence Collection Point
Hours: Mon – Fri: 11:00 – 16:30
Turnaround: Same-Day Collection on Orders before 12:00
CPUT (Bellville & Cape Town Campus)
CPUT (Bellville & Cape Town Campus)
Main Campus Gates / Residence Lockers
Hours: Tue & Thu: 12:00 – 16:00
Turnaround: 24-Hour Express Campus Handover
Cape Town Studio (HQ)
Cape Town Studio (HQ)
Bellville South & CBD Studio
Hours: Mon – Sat: 08:30 – 17:30
Turnaround: Fitting & Direct Studio Collection
Nationwide Door-to-Door (The Courier Guy / Paxi)
Nationwide Door-to-Door (The Courier Guy / Paxi)
Delivered to your home, office, or Pep store
Hours: Mon – Fri Deliveries
Turnaround: 2 – 4 Business Days (Full Online Tracking)
Quick Answers

SUPPORT FAQ

All FAQ (6)

WhatsApp messages are answered in under 30 minutes during operating hours (Mon–Sat 08:00–18:00 SAST). Email inquiries and contact form submissions are resolved within 2 hours.

Yes! Simply select 'Campus Collection' during order confirmation or message us on WhatsApp with your Order ID. We arrange handovers directly at the UWC Student Centre or CPUT gates without courier delivery fees.

Message our WhatsApp hotline with your name and order number. We will send you our return locker label or schedule a campus swap within 48 hours.

We host pop-up sizing activations at Cape Town campuses and offer our exact garment measurements chart. If you select campus drop, you can verify your fit upon collection.